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Generate personalized reports and increase transparency together with your customer

With Visibility & Analytics, you benefit from a wide range of analysis of your business data at SupplyOn. Personalized reports can be used to generate individual KPIs that help you optimize your supply chain processes.

With Visibility & Analytics you can, for example, create transparency in your production capacity planning together with your customer in order to identify and resolve bottleneck situations at an early stage.

The reports are usually implemented together with your customer. In addition to standard evaluations, you also have the possibility to create individual reports.

Electronic exchange on inventories and stock movements

Full transparency of inventory levels and movements is a mandatory requirement for smooth and successful collaboration for you as a storage service provider. This also includes establishing an end-to-end process for planning, recording and reporting on inventories and processes in the warehouse. Thereby, stock movements can be booked in the web interface, via upload, or via an EDI interface in the system and made transparent to your customers. 

The advantage for you through electronic exchange of stock data: You have access to current stock levels at all times

• With Warehouse Collaboration, you cover all inventory processes and gain transparency across different information channels.
• You benefit from automated processes through system integration and electronic data exchange.
• You can significantly reduce the effort required for warehouse management and plan staff deployment of incoming goods more precisely, as you have full transparency of upcoming customer deliveries.
• You improve communication on both sides - internally and externally.

The advantage for you of using Catalog Management via Newtron

• The user interface is intuitive and simple
• The catalog design looks professional and appealing
• The processing of the catalog data is extremely fast

Use various tools safely and easily via one platform

With your SupplyOn access, you can simply access specific IT tools of your customers via single sign-on and use them without additional credentials. These include, for example:

• Airbus ConBid
• Airbus Supplier Monitoring Platform
• Airbus Transport Management
• Bosch i-Source
• Bosch eISIR
• Bosch ED Extranet
• Bosch PILUM
• Bosch Material Declaration
• Continental Vendor Information Portal
• and many more

As with all other SupplyOn solutions, you benefit from the highest security standards.

Introduce improvement actions quicker

Actions to optimize process and product quality are continuously defined in cooperation with your customers. A typical example of this are customer audits that are only fulfilled under specific conditions. You can support SupplyOn Action Management by providing clear assignment and management of defined actions.

You can exchange information regarding actions, responsibilities, appointments and the associated data with your customers over a central, joint platform. This considerably reduces the effort associated with implementing improvement initiatives.

The advantages for you of managing actions electronically:

Transparency of all open actions, automatic reminders for pending tasks

• With SupplyOn Action Management you have a central system where you can develop and process action plans together with your customer. All tasks, actions, and responsibilities are accessible and documented in this system across the company for all parties involved.
• The system helps you to proactively improve your processes and products.
• This reduces your manual efforts when processing action plans. You always have an overview of open tasks and those already completed.
• Consistent processing is supported through automatic e-mail reminders.

Simplified collaboration with your customers from the aerospace industry

The close and intensive cooperation within the aerospace industry across several levels of the supply chain requires extremely efficient consultation and communication processes. This is only possible with end-to-end electronic processing across companies.

This is exactly what SupplyOn AirSupply offers: the solution renders your supply chain management processes transparent throughout the entire product cycle. Thanks to BoostAeroSpace, a joint initiative set up by Europe’s leading aerospace companies, you can use AirSupply to work together with multiple customers. This means that you have access to process-relevant information from different business partners in a standard format via one central platform.

The advantages for you of collaborative coordination of delivery dates and quantities:

maximum transparency and the same view of order data as that of your customer

• SupplyOn AirSupply takes a structured approach to information exchange from planning and agreeing material requirements in advance and collaborating on orders right through to delivery and payment. Status reports make the individual process steps transparent and support exception-based working.
• Increased planning reliability; processes shared with customers are more transparent and traceable through online collaboration.
• You speed up the communication processes with your customers and reduce administrative overhead.

What is BoostAeroSpace?

The development of AirSupply is rooted in an initiative to standardize processes and data formats within the European aerospace industry. To this end, Airbus, Dassault Aviation, EADS, Safran and Thales founded the company BoostAeroSpace. The aim of this joint venture is, among other things, to communicate with suppliers across several levels via one central aerospace SCM platform in the future.

Become visible for multiple purchasing departments with one central profile

In our internationally aligned supplier directory SupplyOn Business Directory, you can centrally store your current company data. All worldwide purchasing units in your customer’s organization are able to see your corporate data and your complete portfolio of products and services – completely and always up-to-date.

The advantages of managing your company profile with SupplyOn Business Directory: All information in one central directory

• You can manage and update all of your company´s information in one central directory: master data, manufacturing capabilities, company structure, locations, contact details, certificates, etc.
• You can avoid unnecessary duplication of work, since you only need to maintain your information in one central location
• You and your entire range of services are visible to your customers not only in one purchasing unit, but company-wide
• Many buying companies use SupplyOn for communication with their suppliers. All of these companies have access to your updated company profile and stored certificates

How SupplyOn Collaboration Folders makes working with your customer easier

in many cases, information is too sensitive or files are too large to be shared with your customer via e-mail. With SupplyOn’s Collaboration Folders solution, your customer can invite you into a virtual project room via which you can easily share documents, large drawing files or project plans and even edit them together.

The advantage for you of using SupplyOn Collaboration Folders: You can easily share sensitive documents or large drawing files with your customers in a secure manner via a virtual project room.

• SupplyOn Collaboration Folders is an uncomplicated tool which is particularly useful as a way of avoiding insecure e-mail processes during small joint projects or when exchanging documents on an ad-hoc basis with your customer.
• It is often impossible to deliver large files as an e-mail attachment. With Collaboration Folders, you can share large files electronically – thus ensuring high quality and trouble-free internal data forwarding.
• When working together with your customer on a document, the integrated versioning ensures that older versions of the jointly created document are retained, but that everyone involved always works on the latest version.
• E-mail messages automatically notify you when new documents are added or specific work steps have been completed. Consequently, you always know straight away if a new document or the next editing step is waiting for you.

Always up-to-date through standardized document management

You must know your customers’ requirements if you are to handle orders to their full satisfaction. When requirements change, you must be notified quickly and reliably in order to prevent costly delays in the process chain. SupplyOn Document Management provides clear information and ensures that you are always up-to-date. It is a platform for managing customer documents in a structured and standardized way and simplifies updating of relevant factory standards and regulations.

The advantage for you of exchanging documents electronically:

Access at all times to up-to-date documents

• With SupplyOn Document Management you always work on the basis of up-to-date documents from your customers.
• Sending out documents manually is prone to errors. Only the electronic process ensures that you are immediately informed about document changes.
• Document Management enables you to efficiently manage the documents of your customers. You can save the electronic documents directly in your internal system without having to carry out tedious scanning. The documents of your customer are always up-to-date. This means there is no need for lots of consultation with your customer.
• Comprehensive search and filter functions enable you
  
  to find documents in next to no time.

Identifying and utilizing improvement potential

To score with customers by high quality products in the long term and above-average delivery punctuality, it is essential that you identify improvement potential as early as possible and to exploit this potential to the full. SupplyOn Performance Monitor automates and standardizes the way in which assessment data is communicated. You are thus always aware of exactly how your customer rates your performance. Systematic assessment helps you implement efficient quality management and gain a sustainable competitive advantage.

The advantages for you of electronic assessment data: The data is up-to-date and provides you with important information for continually improving your quality and delivery reliability

• The Performance Monitor shows key performance figures such as product quality and delivery reliability from the group level down to the part level. You are given a differentiated view of your customers’ overall assessment of your services and have access to up-to-date assessment data at all times.
• The consolidated rating provides transparency regarding your actual quality status. In the event of a negative assessment, this is made transparent with the Performance Monitor.
• Performance Monitor data can be evaluated in a number of different ways. Various analysis options assist you in identifying possible areas of weakness quickly. The graphical history view illustrates the development of your service.
• The Performance Monitor is a management tool which allows you to increase your competitiveness
  
  on a sustainable basis.

Handling complaints quickly and transparently

Processing customer complaints is an extremely critical process, which calls for a structured and transparent approach. This is where SupplyOn Problem Solver can help. The solution is based on the 8D process, which is now established as a structured procedure for solving and preventing errors. Problems can be eliminated efficiently and permanently. You prevent the recurrence of errors, reduce quality costs and ensure greater customer satisfaction.

What is the 8D process?

The standardized 8D process comprises eight complaint handling steps that are documented in one 8D report:

1. Formation of team
2. Problem description
3. Immediate damage limitation measures
4. Determination of cause (with requirements analysis using Ishikawa, 5-Why)
5. Definition of measures to eliminate cause and resolve problem
6. Implementation and monitoring of measures
7. Definition of measures for sustained quality improvement (if needed with drill wide analysis)
8. Final report

The advantages for you of processing complaints electronically:

You prevent problems from reoccurring and improve quality on a sustainable basis

• Sending out complaints manually causes delays and is a possible source of errors. With the SupplyOn Problem Solver, you are notified immediately when a complaint is received and can react without delay.
• The Problem Solver makes it possible to manage actions for solving a problem efficiently.
• The transparent action planning system provides you and your customer’s contact person with the same information regarding the implementation status at all times. Disagreements regarding this status and the resulting time-consuming discussions to clarify the situation can be avoided as a result.
• Electronic action tracking assists you in implementing the short-term and long-term actions by automatically reminding you of forthcoming deadlines. As a result, you can no longer forget to take actions.

Shorter development times and lower costs

Joint development projects involved several companies require a structured organization, transparent project planning, and systematic tracking of schedules and milestones. A common view of the course of the project can only be generated and access to all relevant documents ensured if all development partners are working in one central system. SupplyOn Project Management enables this common view and supports efficient advance quality planning based on the APQP method.

What is APQP?

APQP – Advanced Product Quality Planning – is a near-equivalent of Advanced Quality Planning (AQP) and is a platform for preventing potential errors and for continuous improvement. The structured method guarantees continuous project management for product and quality planning which is suitable for all phases of the development process. The goal is to establish a uniform, product-related documentation structure that gives manufacturers the necessary transparency with regard to manufacturing activities.

The advantages for you of electronic advanced quality planning: Development projects with your customer run

more smoothly, problems are detected early on and can be mitigated

• SupplyOn Project Management ensures that you always work on the basis of an up-to-date project plan and have access to up-to-date project documents when you and your customers are involved with joint development projects. Any changes, for example to deadlines, responsibilities or a status, are immediately visible to all parties involved.
• SupplyOn Project Management ensures that you can keep track of events.
  • The system shows you your current tasks as well as the execution status at all times.
  • E-mails which are sent automatically remind you of milestones and deadlines.
  • The history function shows what was changed when and by whom.
• SupplyOn Project Management ensures the very highest level of transparency and that your data are always up to date. This enables errors to be avoided and costs to be significantly reduced.

Efficient, consistent logistics and financial processes with your customers

Increasing time and cost pressure mean that all processes between business partners have to be efficient and transparent – which simply isn’t possible using fax, e-mail and Excel lists. This is where SupplyOn comes in: the web platform allows highly efficient handling of logistics and financial processes. This accelerates the exchange of data with your customers, making it transparent and traceable, as well as significantly reducing administrative effort and expense on both sides.

The following SCM processes are covered:

• Delivery instruction, purchase order, order confirmation
• Delivery and transport data
• Stock movements
• Invoice, credit note, notification of payment

The advantages for you of processing orders electronically: seamless, efficient delivery processes with a low level of manual outlay and high security for data transfers

• SupplyOn enables you to optimize your logistics and financial processes because the information exchange with your customer, from delivery instruction and the creation of delivery and transport data right through to payment, is transparent and has a structured approach.
• You reduce administrative overhead, avoid errors due to manual data entry, and benefit from a secure and reliable data exchange without media discontinuities.
• SupplyOn WebEDI or EDI enables you to design clearly structured business relationships. You can dispense with time-consuming communication by fax or letter – and that's without any investment in a cost-intensive EDI infrastructure.
• Depending on the frequency of transactions and your IT landscape, you can exchange data
  either via the web interface or via a direct EDI integration.

Efficient request for quotation and maximum awareness

Buyers nowadays have to ensure a transparent process for initiating business transactions and therefore value the benefits of electronic bid evaluation. Quotations submitted via fax or e-mail will therefore be frequently disregarded when work is being awarded. With SupplyOn Sourcing, you can more efficiently organize the inquiry and proposal process with your customers – and thereby optimize the quality of your sales.

The advantages for you of processing quotations electronically:

Quick, efficient submissions of bids, greater transparency

• You save time: Thanks to its clear, standardized structure, requests for quotation from your customers can be processed efficiently and there is less need for consultation when creating your bid. Thanks to the interface to Excel, complex requests can be easily downloaded, processed offline, and then reuploaded.
• You can download electronically all documents required for processing a request and process them further internally.
• You can keep track of requests and quotations submitted at all times.
• By submitting your quotations via SupplyOn, you ensure that your quotations are taken into account when the decision regarding the contract award is being made. Quotations submitted via fax or e-mail will be disregarded by many companies when the contract is being awarded.

Optimal production planning with high supply reliability

In order to optimally plan your production and ensure reliable supply, you need up-to-date information regarding your customer’s actual demands. With the supplier-driven Vendor Managed Inventory Process (VMI), you as the supplier assumes responsibility for customer warehouse planning. The SupplyOn platform gives you online access to your customer’s stock situation and requirement planning. You can then optimize your own production planning and prevent supply shortages – and lower your costs at the same time.

Your advantages in using the VMI process: You have an insight into the needs and stocks of your customer and can optimally plan your own production on this basis

• The VMI process gives you an insight into your current warehouse stocks and the actual needs of your customers. On the basis of this information, you can optimize your production and deliveries to your customers, through larger batch sizes, better use of your production resources, fewer special shifts and express deliveries, for example.
• The system informs you of imminent stock shortfalls or excesses, naturally on the basis of your customers’ current requirements and stock levels.
• Simulating a range of different scenarios assists you in planning your logistics and production.