SupplyOn Support Center

Display error "white page"

You can check the following steps / root causes, if you receive a white page in SupplyOn.

 

1. Delete your cache and cookies

2. Check the technical requirements or try another, supported browser.

3. Check, if an automated translator is active in your browser and deactivate it.

 

4. Check if your company uses ZScaler. 
4.1. Login to SupplyOn and open "SupplyChainCollaboration"
4.2. Press F12 to open the "DEV Tools" of your browser
4.3. Open the tab "Network" within the DEV Tools
4.4. Open "Purchase Orders" or "Delivery Instructions" to load the white page
4.5. Click on the red message and open your "Header" Tab (see Screenshot)

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