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SupplyOn Support Center

Login to the Support Ticket System

Log in to Support Ticket System

 go to https://support.prd.supplyon.com and log in with your SupplyOn Platform credentials.

 

Don't have login credentials?

You can register directly on the Support Center Portal:

  1. Open the link: https://support.prd.supplyon.com
  2. Click "Log in with Jira account".
  3. Enter your Jira login credentials.

Enter your Jira credentials.

Forgot your password?

Click "Forgot your password?", enter the email address you used to contact support, and you’ll receive an email with a link to reset your password.

 

You'll receive a confirmation email with a link to set your password.

 

Password reset policy:

Minimum Length: 12 characters

Maximum Length: 15 chracters

At least 1 capital letter, 1 number and 1 special character

The password must contain all 4 different types of characters (upper case, lower case, numbers and special characters (e.g. &, %, #, +)).

Please save your username and password for the next login.

Jira_Support_5

You can now log in to the Support Ticket System with the new password.

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  • Help on the ticket system
    • Create/Review Support Tickets
    • Login to the Support Ticket System
    • How to view my requests and add comments and attachments
    • How to share ticket case progress with others
    • How to submit satisfaction evaluation of the support request

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