Skip to main content
SupplyOn AG SupplyOn Support Center

SupplyOn Support Center Menu

  • SupplyOn Support Center
  • SupplyOn Help Pages
  1. Home
  2. SupplyOn Support Center

Order number and Order position is missing

Order number and Order position is missing

The error message states, that SupplyOn can’t find any due deliveries as the order number and order position is missing in this example.

ASN Error handling 06

As explained in the beginning each shipping notification needs a matching demand message. Each demand message contains a customer order number. Check with your colleagues for which order number the delivery was planned.

  • Open SupplyOn SCM
  • Click the process Orders
  • enter the order number in the quick search field
  • open the order
  • open the tab Line Items

The line item number is displayed. 

Add the line Order Number and Order Position within the section   Material Position

ASN Error handling 07
Was this article helpful?
Why wasn't this article helpful?
Help us improve this article’s clarity

To contact the Support-Team please click here

Footer EN

  • Contact
  • Imprint
  • Legal notes
  • Privacy policy
  • Security/Certificates

© SupplyOn AG