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FAQ

Information on the new Invoicing user interface

FAQ

How do I get back to the old page?

You will find a button "back to old version" in the upper right corner. If you have issues to do your daily work with the new UI, let us know your feedback and what your reasons are. Feel free to write to us at: eInvoicing-feedback@supplyon.com.

What changes for me and what do I have to do differently?

All functions basically remain the same and your existing processes with the customer do not change due to the new user interface. Detailed instructions as well as videos on how to use SupplyOn Invoicing can be found in the navigation menu under "Help for this page".

Where can I get more detailed help?

Feel free to use our interactive tours. To do so, click the wizard icon at the bottom left. Furthermore, you will find detailed instructions as well as videos on how to use SupplyOn Invoicing in the navigation menu under "Help for this page".

Where is the "Ready to send" tab?

In the future, you will find documents in "Ready to send" status together with documents in "Draft" status in the "Draft" tab.

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