SupplyOn provides you with software-as-a-service to make collaborating with your customers more efficient. Take a look here to see how it works and what benefits await you.
It only takes a minute to add a service. The process can differ in individual cases.
- You will receive an invitation via e-mail from your customer
- Sign up for the service
- Create users
- Service can now be used
AirSupply
Collaborate with aerospace customers on orders, deliveries, quality issues, and performance tracking.
The benefits are
Simplified collaboration with your customers from the aerospace industry
The close and intensive cooperation within the aerospace industry across several levels of the supply chain requires extremely efficient consultation and communication processes. This is only possible with end-to-end electronic processing across companies.
This is exactly what SupplyOn AirSupply offers: the solution renders your supply chain management processes transparent throughout the entire product cycle. Thanks to BoostAeroSpace, a joint initiative set up by Europe’s leading aerospace companies, you can use AirSupply to work together with multiple customers. This means that you have access to process-relevant information from different business partners in a standard format via one central platform.
The advantages for you of collaborative coordination of delivery dates and quantities:
maximum transparency and the same view of order data as that of your customer
- AirSupply takes a structured approach to information exchange from planning and agreeing material requirements in advance and collaborating on orders right through to delivery and payment. Status reports make the individual process steps transparent and support exception-based working.
- Increased planning reliability; processes shared with customers are more transparent and traceable through online collaboration.
- You speed up the communication processes with your customers and reduce administrative overhead.
What is BoostAeroSpace ?
The development of AirSupply is rooted in an initiative to standardize processes and data formats within the European aerospace industry. To this end, Airbus, Dassault Aviation, EADS, Safran and Thales founded the company BoostAeroSpace . The aim of this joint venture is, among other things, to communicate with suppliers across several levels via one central aerospace SCM platform in the future.
How it works
SupplyOn AirSupply takes a structured approach to information exchange – from planning and coordinating material requirements in advance and collaborating on orders right through to delivery and payment. An attractive user interface that can be adapted to suit any user requirements makes day-to-day tasks a whole lot easier.
Your connection options
- WebEDI : A WebEDI connection requires a PC, a browser and Internet access in order to exchange information with your business partners. Data can be easily downloaded for further internal processing.
- M2M : An M2M (machine-to-machine) integration provides interfaces for your internal systems. Format descriptions for the respective business processes are exchanged and converted into formats that can be read by your internal systems.
Business Directory
Central management of supplier information and master data
The benefits are
Become visible for multiple purchasing departments with one central profile
In our internationally aligned supplier directory SupplyOn Business Directory , you can centrally store your current company data. All worldwide purchasing units in your customer’s organization are able to see your corporate data and your complete portfolio of products and services – completely and always up-to-date.
The advantages of managing your company profile with SupplyOn Business Directory :
All information in one central directory
- You can manage and update all of your company´s information in one central directory: master data, manufacturing competences, company structure, locations, contact details, certificates, etc.
- You can avoid unnecessary duplication of work, since you only need to maintain your information in one central location
- You and your entire range of services are visible to your customers not only in one purchasing unit, but company-wide
- Many buying companies use SupplyOn for communication with their suppliers. All of these companies have access to your updated company profile and stored certificates
How it works
As a registered user, simply login to the SupplyOn online platform. In the Business Directory, you can now store all of your company’s information in one central directory:
- Basic master data: Company name, legal structure, DUNS number, etc.
- Detailed information: Company history, number of employees, EDI connection capabilities, etc.
- Certificates: Company wide relevant certificates
- Contacts: All relevant addresses and contacts in the organization
- Categories: Manufacturing competences on the basis of material group specific questionnaires
- Company structure: Manufacturing locations, subsidiaries, etc.
Capacity Management
Secure your suppliers feasibility
The benefits are
Always aligned with your customer
Customers’ demand data as well as your production capacity data are maintained at one point of truth, visualized in the same way and KPIs are calculated in the same manner. In this way, you have a common view with your customer, you can directly align on potential issues and collaboratively work on improvements. Capacity Management is a platform for managing all demand and capacity related data at one place in a structured and standardized way.
The advantage for you of providing capacity data
- You can provide your capacity data by using our intuitive frontend or by uploading multiple capacities at once via excel
- You can provide capacity data for multiple customers at on place
- You can use our embedded AI-based simulation feature to conduct What-If analyses
- You can resolve identified alerts and communicate with your customers directly in our application
- Comprehensive search and filter functions enable you to manage capacities and alerts efficiently
How it works
As a registered user, simply login to the SupplyOn online platform. SupplyOn Capacity Management already visualizes demand data for you and provides templates prefilled with your part numbers. You only have to add your planned capacities once in the beginning and in case of temporary deviations from the planned capacity. In this way, we ensure that you have maximum benefit with minimum effort.
You can manage capacity data in the way that suits you best
- Providing capacity directly on part number level
- Building part families and providing capacity on part family level
- Combining part numbers by shared bottleneck machine and providing respective machine hours
Document Management
Secure document sharing
The benefits are
Always up-to-date through standardized document management
You must know your customers’ requirements if you are to handle orders to their full satisfaction. When requirements change, you must be notified quickly and reliably in order to prevent costly delays in the process chain. SupplyOn Document Management provides clear information and ensures that you are always up-to-date. It is a platform for managing customer documents in a structured and standardized way and simplifies updating of relevant factory standards and regulations.
The advantage for you of exchanging documents electronically:
Access at all times to up-to-date documents
- With SupplyOn Document Management you always work on the basis of up-to-date documents from your customers.
- Sending out documents manually is prone to errors. Only the electronic process ensures that you are immediately informed about document changes.
- Document Management enables you to efficiently manage the documents of your customers. You can save the electronic documents directly in your internal system without having to carry out tedious scanning. The documents of your customer are always up-to-date. This means there is no need for lots of consultation with your customer.
- Comprehensive search and filter functions enable you to find documents in no time.
How it works
As a registered user, simply login to the SupplyOn online platform. SupplyOn Document Management puts current customer documents, such as factory standards and drawings, at your disposal online. Several search functions help you find documents quickly and reliably. If changes are made to a document, you are notified automatically by e-mail. Current versions of documents can be viewed in the system immediately. Document history gives you an overview of all changes and additions that have been made over time.
You can manage various types of documents:
- Design drawings
- Parts lists
- Specifications
- Factory standards
- etc.
Flexible Survey
Drive Better Decisions with Supplier Feedback
Unlock the power of feedback with SupplyOn Flexible Survey . Easily create, distribute, and analyze surveys to gain valuable insights from your supply chain partners.
Watch the video to see how Flexible Survey helps you streamline data collection, enhance decision-making, and improve collaboration with customers.
Management Cockpit
Insights into business relationships
Transparency at a click: An overview of processes with your business partner.
Performance Management
Identifying and improving supplier performance
The benefits are
Transparency and continuous improvement through clear evaluation
Performance Management is a flexible and highly configurable service offered by SupplyOn . It allows you to systematically evaluate, monitor, and continuously improve supplier performance based on self-defined KPIs (Key Performance Indicators). Evaluations are presented in a clear and visual format, supporting targeted supplier development.
Customizable and scalable setup
KPIs, categories, and scoring scales can be fully adapted to your business needs and evaluation structures – individually for each customer.
Data-driven decision-making
With access to historical metrics and trends, you can easily identify weak points and improvement opportunities to make informed decisions. Critical KPIs are flagged with alert indicators and trend analysis, supporting proactive supplier management and collaboration.
How it works
As a registered user, you simply log in to the SupplyOn platform. You can access Performance Management via the " Services " dropdown or directly via the Performance Management tile. This takes you to the overview page, where you’ll see all connected customers.
The process works like this:
- Your customers define their performance structure within the application – including KPIs and categories.
- Performance evaluations are either imported via API.
- You receive full visibility of the results – with overall scores, category breakdowns, performance trends, and critical indicators.
- You can view detailed evaluations, apply filters, and download or print reports as needed.
Performance Monitor
Identifying and utilizing improvement potential
The benefits are
To score with customers by high quality products in the long term and above-average delivery punctuality, it is essential that you identify improvement potential as early as possible and to exploit this potential to the full. SupplyOn Performance Monitor automates and standardizes the way in which assessment data is communicated. You are thus always aware of exactly how your customer rates your performance. Systematic assessment helps you implement efficient quality management and gain a sustainable competitive advantage.
The advantages for you of electronic assessment data:
The data is up-to-date and provides you with important information for continually improving your quality and delivery reliability
- The Performance Monitor shows key performance figures such as product quality and delivery reliability from the group level down to the part level. You are given a differentiated view of your customers’ overall assessment of your services and have access to up-to-date assessment data at all times.
- The consolidated rating provides transparency regarding your actual quality status. In the event of a negative assessment, this is made transparent with the Performance Monitor .
- Performance Monitor data can be evaluated in a number of different ways. Various analysis options assist you in identifying possible areas of weakness quickly. The graphical history view illustrates the development of your service.
- The Performance Monitor is a management tool which allows you to increase your competitiveness on a sustainable basis.
How it works
As a registered user, simply login to the SupplyOn online platform to access the information. The SupplyOn Performance Monitor displays key figures such as product quality and delivery reliability. You obtain a differentiated picture of how your performance is assessed overall by your customers. You can retrieve current assessment data from various customers at any time in a standard format and analyze it in a number of ways. The consolidated assessment provides transparency about your actual quality status with your customers. Confidentiality is fully guaranteed. Only you and the company who submitted the specific assessment have access to the assessment data.
Performance Monitor features a variety of analysis options:
- The options for reducing and detailing data, from group to department level, help to quickly identify possible weak points at an early stage.
- The graphical presentation of historical information illustrates the development of your past performance.
Social Collaboration in the SupplyOn Performance Monitor
The Social Collaboration function lets you communicate about from with your customer regarding a specific transaction directly from the SupplyOn Performance Monitor . The benefit of this: communication takes place in a manner which is directly linked to the case concerned – rather than via the inboxes of individual persons. The entire communication is therefore documented in a comprehensive manner and all those involved have access to the same information.
Problem Solver
Rectify problems quickly and prevent them from ever happening again
The benefits are
Handling complaints quickly and transparently
Processing customer complaints is an extremely critical process, which calls for a structured and transparent approach. This is where SupplyOn Problem Solver can help. The solution is based on the 8D process, which is now established as a structured procedure for solving and preventing errors. Problems can be eliminated efficiently and permanently. You prevent the recurrence of errors, reduce quality costs and ensure greater customer satisfaction.
What is the 8D process?
The standardized 8D process comprises eight complaint handling steps that are documented in one 8D report:
- Formation of team
- Problem description
- Immediate damage limitation measures
- Determination of cause (with requirements analysis using Ishikawa, 5-Why)
- Definition of measures to eliminate cause and resolve problem
- Implementation and monitoring of measures
- Definition of measures for sustained quality improvement (if needed with drill wide analysis)
- Final report
The advantages for you of processing complaints electronically:
You prevent problems from reoccurring and improve quality on a sustainable basis
- Sending out complaints manually causes delays and is a possible source of errors. With the SupplyOn Problem Solver , you are notified immediately when a complaint is received and can react without delay.
- The Problem Solver makes it possible to manage actions for solving a problem efficiently.
- The transparent action planning system provides you and your customer’s contact person with the same information regarding the implementation status at all times. Disagreements regarding this status and the resulting time-consuming discussions to clarify the situation can be avoided as a result.
- Electronic action tracking assists you in implementing the short-term and long-term actions by automatically reminding you of forthcoming deadlines. As a result, you can no longer forget to take actions.
How it works
You are informed by e-mail when a customer sends you a complaint via the SupplyOn Problem Solver . As a registered user, simply login to the SupplyOn online platform. You then handle the complaint online* in Problem Solver using the 8 steps described, upload all of the necessary documents, and send them back to your customer. Throughout the entire process both you and your customer have the same view of documents and current processing status. All information is structured and exchanged and documented in a way that is visible to all involved. You can download an overview of all complaints in MS Excel format – as you need it, either with predefined, standard analyses or for your own processing.
Social Collaboration in the SupplyOn Problem Solver
The Social Collaboration function lets you communicate about inquiries from your customer regarding a specific transaction directly from the SupplyOn Problem Solver . The benefit of this: communication takes place in a manner which is directly linked to the case concerned – rather than via the inboxes of individual persons. The entire communication is therefore documented in a comprehensive manner and all those involved have access to the same information.
Product Footprint
Drive sustainability with SupplyOn Product Footprint
The SupplyOn Product Footprint Solution enables companies and their suppliers to exchange key sustainability data, especially the Product Carbon Footprint (PCF) .
In the development phase, the focus is on eco-engineering: testing product variants and selecting low-emission production processes. For series parts, PCF data can be updated on demand or as part of regular processes like annual price requests. Agreed reduction targets can also be tracked to continue improving emissions after production starts.
Project Management
Advance quality planning
The benefits are
Shorter development times and lower costs
Joint development projects involved several companies require a structured organization, transparent project planning, and systematic tracking of schedules and milestones. A common view of the course of the project can only be generated and access to all relevant documents ensured if all development partners are working in one central system. SupplyOn Project Management enables this common view and supports efficient advance quality planning based on the APQP method.
What is APQP ?
APQP – Advanced Product Quality Planning – is a near-equivalent of Advanced Quality Planning (AQP) and is a platform for preventing potential errors and for continuous improvement. The structured method guarantees continuous project management for product and quality planning which is suitable for all phases of the development process. The goal is to establish a uniform, product-related documentation structure that gives manufacturers the necessary transparency with regard to manufacturing activities.
The advantages for you of electronic advanced quality planning:
Development projects with your customer run more smoothly, problems are detected early on and can be mitigated
- SupplyOn Project Management ensures that you always work on the basis of an up-to-date project plan and have access to up-to-date project documents when you and your customers are involved with joint development projects. Any changes, for example to deadlines, responsibilities or a status, are immediately visible to all parties involved.
- SupplyOn Project Management ensures that you can keep track of events.
- The system shows you your current tasks as well as the execution status at all times.
- E-mails which are sent automatically remind you of milestones and deadlines.
- The history function shows what was changed when and by whom.
- SupplyOn Project Management ensures the very highest level of transparency and that your data are always up to date. This enables errors to be avoided and costs to be significantly reduced.
How it works
As a registered user, simply login to the SupplyOn online platform. With SupplyOn Project Management , you have anytime access to the current project plan that you are working on with your customer. Any change, for example to deadlines, responsibilities or a status, is immediately visible to all parties involved. You can upload documents and results on specific milestones and make these available to all those involved.
Your forthcoming tasks and processing status are always displayed in real-time. Deadlines are monitored by traffic light functions and you are automatically informed by e-mail accordingly. Status reports keep development partners informed about progress of the project at all times.
Sourcing
Efficient sourcing process to ensure best supplier selection
The benefits are
Efficient request for quotation and maximum awareness
Customers nowadays have to ensure a transparent process for initiating business transactions and therefore value the benefits of electronic bid evaluation. Quotations submitted via fax or e-mail will therefore be frequently disregarded when work is being awarded. With SupplyOn Sourcing , you can more efficiently organize the inquiry and proposal process with your customers – and thereby optimize the quality of your sales.
The advantages for you of processing quotations electronically:
Quick, efficient submissions of bids, greater transparency
- You save time: Thanks to its clear, standardized structure, requests for quotation from your customers can be processed efficiently and there is less need for consultation when creating your bid. Thanks to the interface to MS Excel , complex requests can be easily downloaded, processed offline, and then reuploaded.
- You can download electronically all documents required for processing a request and process them further internally.
- You can keep track of requests and quotations submitted at all times.
- By submitting your quotations via SupplyOn , you ensure that your quotations are taken into account when the decision regarding the contract award is being made. Quotations submitted via fax or e-mail will be disregarded by many companies when the contract is being awarded.
How it works
How the proposal process via SupplyOn works
As a registered user, simply login to the SupplyOn online platform. SupplyOn Sourcing provides you with a structured overview of all requests received, quotations issued and award decisions. All messages are transmitted electronically and securely via our online platform, thereby preventing media disruptions. You can download any documents necessary for processing and continue to work on them internally. Even complex inquiries are thus easy to handle: simply download the inquiry as an MS Excel file and upload it again to SupplyOn Sourcing once it has been completed.
Social Collaboration in SupplyOn Sourcing
The Social Collaboration function lets you communicate about inquiries from your customer regarding a specific transaction directly from SupplyOn Sourcing . The benefit of this: communication takes place in a manner which is directly linked to the case concerned – rather than via the inboxes of individual persons. The entire communication is therefore documented in a comprehensive manner and all those involved have access to the same information.
Supply Chain Collaboration
Efficient collaboration from demand to delivery and maximized supply security
The benefits are
Increasing time and cost pressure mean that all processes between business partners have to be efficient and transparent – which simply isn’t possible using fax, e-mail and Excel lists. This is where SupplyOn comes in: the web platform allows highly efficient handling of logistics and financial processes. This accelerates the exchange of data with your customers, making it transparent and traceable, as well as significantly reducing administrative effort and expense on both sides.
The following SCM processes are covered:
- Demand forecast
- Delivery instruction, purchase order, order confirmation
- Shipping and transport data
- Inventory transparency
The advantages for you of processing orders electronically:
Seamless, efficient delivery processes with a low level of manual outlay and high security for data transfers
- SupplyOn enables you to optimize your logistics and financial processes because the information exchange with your customer, from delivery instruction and the creation of shipping and transport data right through to payment, is transparent and has a structured approach.
- You reduce administrative overhead, avoid errors due to manual data entry, and benefit from a secure and reliable data exchange without media discontinuities.
- SupplyOn WebEDI or EDI enables you to design clearly structured business relationships. You can dispense with time-consuming communication by fax or letter – and if you want that's without any investment in a cost-intensive EDI infrastructure.
- Depending on the frequency of transactions and your IT landscape, you can exchange data either via the web interface, downloads and uploads or via a direct EDI integration.
How it works
Depending on transaction frequency and your IT landscape, you can decide if you would like to transfer data using the SupplyOn web interface or by integrating EDI directly in your internal systems.
Connection via internet browser
All you need is a computer or tablet, a browser and Internet access. As a registered user, you simply log on to the SupplyOn platform. You conveniently receive your customers’ EDI messages as a web form provided by SupplyOn . Not only can you have the EDI data displayed in the browser, you can also download it as a file in CSV format for further internal processing. Likewise, you can send the data back via the browser or upload it – you customer receives it as an EDI message.
Connection via EDI
From SupplyOn you receive – once only – an EDIFACT format description for your customer’s business processes. You implement this as a mapping in your internal IT system. Here you can choose between two communication channels: you can either exchange messages via OFTP2 or else via AS2 using a secure Internet connection. No additional time-consuming connection processes are needed to communicate with other customers via SupplyOn : you have just one communication link instead of multiple links to other customers.
Technical Review
Ensure feasibility with SupplyOn Technical Review
Streamline your evaluation process with SupplyOn Technical Review . Collaborate seamlessly with customers to assess technical feasibility, manage requirements, and track decisions efficiently.
Watch the video to learn how Technical Review helps you ensure compliance, reduce risks, and accelerate approval processes—making supplier-customer collaboration smoother than ever!
Transport Management
Boost delivery efficiency with SupplyOn Transport Management
Take control of your logistics with SupplyOn Transport Management . Coordinate transport orders, improve shipment transparency, and reduce manual communication.