Documentation

On the “Document details” tab you enter the basic data of your document.



You also have some important settings for supplier feedback and notification:

In the “Notifications” tab SupplyOn automatically creates an entry for each event relating to the following services for which an e‑mail notification was also sent:

Discussions can be linked directly with business transactions (for example a request for quotation or complaint) and can therefore easily be found in context of these transactions. This is a lot easier and clearer than a clarification using e-mail. Thus, colleagues can easily collaborate when simultaneously working on a transaction. It is also possible to ask an involved supplier to rework his offer.

You can invite your own company, colleagues, your supplier's customer responsibles and one supplier company to a discussion linked to an RFQ in SupplyOn Sourcing.

If you invite a company, all users having access to the RFQ are addressed. Since you are only able to add one supplier company to a discussion, competitors cannot be invited at the same time.

You have the opportunity to invite customer responsibles who belong to a different company than the already invited users, but who are part of the same corporate group.

You can invite your own colleagues to a discussion linked to a project of SupplyOn Sourcing.

You can invite your own company, colleagues, your supplier's contact persons (customer responsibles) and the supplier company to a discussion linked to a complaint of SupplyOn Problem Solver.

If you invite a company, all users having access to the complaint are addressed.

More information

You can invite your own company (all users that have access to Performance Monitor role), colleagues, your supplier's customer responsibles and the supplier company to a discussion that is linked to a supplier evaluation of SupplyOn Performance Monitor.

If you invite the whole supplier company, all customer responsibles of this company are addressed.

You can invite your own colleagues, your supplier's customer responsibles and supplier companies to a standalone discussion.
If you invite a supplier company, all its customer responsibles have access to this discussion.

During the creation and the sending process of a standalone discussion, invited supplier companies are not validated. It is therefore possible to invite competitors to the same discussion. Please keep in mind not to invite competitors to the same discussion unintentionally.

As a supplier you can invite your own company, colleagues and the customer company to a discussion linked to a request in SupplyOn Sourcing.

If you invite a company, all users having access to the request are addressed.

As a supplier you can invite your own company, colleagues and the customer company to a discussion linked to a complaint of SupplyOn Problem Solver.

If you invite a company, all users having access to the complaint are addressed.