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Answer survey

On this page you have three different functions, depending on the answer status and the survey’s status.

“Send answer” status

If the survey has the “Active” status (i.e. the end date has not yet elapsed) and the response status is still “Open” (i.e. no user from your company has responded to this request yet), you can now answer or decline the survey directly.

Read more about Answer survey

My requests

In this overview table you see all surveys already answered and still open, which your company received from your customers.





Click on the survey’s name to edit or view it. SupplyOn now shows you the survey’s detailed view.





Read more about My requests

Uploading the supplier list

You can either search for registered suppliers and invite these or upload these suppliers via an Excel list and add them to your survey. Registered and unregistered suppliers can be uploaded with SupplyOn.

Note: Please always use the latest Excel template to upload a supplier list.

You can save this locally by selecting the “Download Template” link.

Read more about Uploading the supplier list

Invited suppliers

On the “Invited suppliers” tab you have the option of adding suppliers to the list of recipients or of viewing the survey’s list of recipients. You can also change the settings for the e-mail notifications of the survey here.

Supplier searches

You can search according to the following criteria:

Read more about Invited suppliers

Survey details

You can administer the suppliers that are to receive this survey on the “Invited suppliers” tab. Click on this tab to add or remove suppliers individually or in whole lists.



The fields that your suppliers are to fill out and the e-mail notifications’ settings are taken over from the questionnaire used. You yourself, however, can still add or remove data fields or change the setting of the e-mail notifications. Changes that you make here do not affect the questionnaire.

Read more about Survey details

Manual surveys

On this page you will find an overview table of all manual surveys that are created by an employee of your company.

You can also download the content of the surveys as an Excel file. To do this, select the survey and click on the “Download responses” button. The Excel file contains the status of the feedback from the invited suppliers, information on whether the invitation e-mail to the suppliers' contacts was successfully delivered as well as all responses entered by the suppliers.

Read more about Manual surveys

Questionnaire detailed view

You can create or edit a questionnaire here. A questionnaire serves as the basis for requests to selected suppliers (questionnaire for a manual survey) or it is set so that it is automatically sent to suppliers that meet with the specific criteria (automatic survey).

Read more about Questionnaire detailed view

Questionnaires

All questionnaire that are available to your company are listed in this overview table. A questionnaire is the basis of every survey. It consists of fields that you would like your suppliers to answer.



Click on the “Create new questionnaire” button to create a new questionnaire.

You can also create a new survey directly on this page. Select a questionnaire and click on “Create survey”.

Read more about Questionnaires

Supplier profile

The information that will be saved in the supplier profiles is distributed on several tabs:

Address

The “Address” tab contains general information on the company and on corporate groups assigned to this company where applicable. You can also view the address and selected code here.

Read more about Supplier profile

Supplier searches

Search on this page for supplier profiles and select these for further use.

Default search function

Via the default search function you can find your already connected suppliers on the basis of the following criteria:

  • DUNS number
  • Company name
  • Supplier number

You can extend the search results here by using the “*” wildcard.

Read more about Supplier searches

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