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Order number and Order position is missing

Upload shipping notifications (ASN) as XML or CSV file

Order number and Order position is missing

The error message states, that SupplyOn can’t find any due deliveries as the order number and order position is missing in this example.

ASN Error handling 06

As explained in the beginning each shipping notification needs a matching demand message. Each demand message contains a customer order number. Check with your colleagues for which order number the delivery was planned.

  • Open SupplyOn SCM
  • Click the process Orders
  • enter the order number in the quick search field
  • open the order
  • open the tab Line Items

The line item number is displayed. 

Add the line Order Number and Order Position within the section   Material Position

ASN Error handling 07
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  • Start with Upload ASN
  • First steps
  • Matching XML file
    • Header and Address
    • Material Position
    • Case 1 (ASN without Packing)
    • Case 2 (ASN – one level packing – unmixed)
    • Case 3 (ASN – two level packing – unmixed)
    • Case 4 (ASN – two level packing – mixed)
  • Matching CSV file
  • Transmission XML/CSV files
    • Upload and send in two steps
    • Upload and send in one step
  • Error Handling
    • Routing Information is faulty
    • Order number and Order position is missing
    • Order position is missing
    • All Material Position details are missing
    • Delivery Date is missing or not in the future
    • Required Quantity is missing

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