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Error handling for CSV file Upload

SupplyOn Portal - Invoice Upload via CSV or Excel

Error handling for CSV file Upload

Learn how to correct the following errors.

Upload is not successful or partially successful (validation error due to eInvoicing)

You have the following options:

  • Correct the data in SupplyOn eInvoicing if no tax-relevant content is affected.
  • Correct the initial invoice in your internal system and resend it to SupplyOn eInvoicing with the same invoice number.
  • Cancel the first invoice in your internal system, create a new, corrected invoice and send it to SupplyOn eInvoicing with a different invoice number. The original (incorrect) invoice remains on the Sent tab of the invoice list with the status "Error".
  • Create a credit note in your internal system with reference to the incoming invoice and send it to SupplyOn eInvoicing. However, this credit note is set to SupplyOn with the status "Error" as it refers to an invoice that is also in the status "Error"
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  • Getting started
    • Benefits of Uploading invoices
    • Technical and content requirements for CSV
    • Technical and content requirements for Excel
  • Invoice Creation with CSV
    • Editing CSV files with MS Excel
    • Step 1 - Example invoice
    • Step 2 - Create CSV export
    • Step 3 - Routing data
    • Step 4 - Generate the CSV file
    • Transmitting CSV invoices
  • Invoice Creation with Excel
  • Error handling for CSV
    • Content errors
    • Error in file formatting - Format setting
    • Error in the file structure
    • Errors detected by the customer
    • Invoice number has already been used
    • Order is not valid
    • Routing triple is faulty
    • Shipping notification was not created
  • Error handling for Excel
  • Archive rules

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