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Invoice number has already been used

SupplyOn Portal - Invoice Upload via CSV or Excel

Invoice number has already been used

A CSV file has been uploaded.

During validation SupplyOn eInvoicing finds an error. The error message tells you, for example, that the document number has already been used.

Click ‘Download’ to get the error message(s) in a CSV file.

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Incorrect invoices can be found in the 'Sent' tab with the status 'Error'.

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Read the error message in the report.

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After you have opened and read the error report, go to the document and correct manually.

Open the invoice by clicking on the document number.

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Warnings and errors are displayed in the error status report.

  • Warnings appear for important optional fields that are not filled. They do not prevent transmission.
  • Errors appear for mandatory fields that are not filled. They prevent transmission and must be corrected.

With a click on 'Revise document' the invoice gets the status draft and the invoice data is editable, for example the invoice number.

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By clicking on Check, the invoice data is validated again and incorrect values are displayed as an error message. Repeat the actions until all errors have been corrected.

Save and send the invoice.

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Now the invoice is in the 'Sent' tab with the status 'Sent'.

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  • Getting started
    • Benefits of Uploading invoices
    • Technical and content requirements for CSV
    • Technical and content requirements for Excel
  • Invoice Creation with CSV
    • Editing CSV files with MS Excel
    • Step 1 - Example invoice
    • Step 2 - Create CSV export
    • Step 3 - Routing data
    • Step 4 - Generate the CSV file
    • Transmitting CSV invoices
  • Invoice Creation with Excel
  • Error handling for CSV
    • Content errors
    • Error in file formatting - Format setting
    • Error in the file structure
    • Errors detected by the customer
    • Invoice number has already been used
    • Order is not valid
    • Shipping notification was not created
    • Routing triple is faulty
  • Error handling for Excel
  • Archive rules

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