If the program aborts while you are trying to create an invoice, this can have various causes.
First of all, you should check whether you have really already confirmed the order:
- Confirm order - as required
- Confirm order - with changes
Another possible cause may be an activated pop-up blocker. In order for the SupplyOn application to function correctly, you must deactivate the pop-up blocker for SupplyOn:
- Deactivating the pop-up blocker for SupplyOn in Mozilla Firefox
- Deactivate pop-up blocker for SupplyOn in Internet Explorer
After all, performance problems can also be responsible:
- Troubleshooting Performance Problems
If, despite your efforts, you still have problems creating the invoice, please contact Customer Support directly.