If your customer sends an order change to you the changes are marked for you within the column Status.
Order changes are marked with:
- the status changed which is highlighted in red – it generally indicates that the order has changed
- green exclamation marks which show the changes in detail
In general there are two causes why your customer sends an order change:
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Your customer has belated changes regarding an order that was already sent.
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You have confirmed the order with changes
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If your customer subsequently wants to change the price, the quantity or the delivery date you receive an order change.
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If you confirmed an order with changes your customer sends a changed order.
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There are two ways to confirm the order change as requested or with changes. As long as an order change has not been confirmed, the data from the purchase order cannot be transferred to the invoice.