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Technical requirements for the use of the platform

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Technical requirements for the use of the platform

The following browser, firewall and proxy settings are necessary: 

Supported Browsers:

  • Google Chrome
  • Mozilla Firefox
    current Extended Support Release/ESR version recommended
  • Microsoft Edge
    version based on Chrome 
  • only for suppliers using SupplyOn eInvoicing:
    automated China Golden Tax integration still requires Microsoft Internet Explorer 11 
  • Java Script must be activated.

Note: For Microsoft Edge, the technology has changed, but the name remains the same. SupplyOn only supports versions from January 2020 onwards, which are based on Chrome.

Browser settings:

  • Cookies must be enabled for *.supplyon.com.
    • See also: Clearing Cache and deleting Cookies 
       
  • The pop-up blocker must be switched off for the *.supplyon.com website.
    • See also: Disable Pop-up blocker for SupplyOn 
       
  • Trusted sites: Please add https://*.supplyon.com to your zone of trusted sites.

Firewall und Proxy-Server

  • HTTP und HTTPS müssen erlaubt sein.
  • HTTP-GET und HTTP-PUT müssen erlaubt sein.
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  • SupplyOn Beginners
    • (First) Access to your SupplyOn Processes
    • Update of the company data
    • Forgotten password
    • Unlock account by resetting your password
  • Ordering
    • Access to your order
    • Check order data
    • Supplier Reference
    • Confirm Order & Confirmation Status
    • Order change by your customer
    • Printing, saving & downloading of an Order
    • Create new order recipient/ create access
  • Invoicing
    • Checking and sending of an invoice
    • Create correction document for an invoice
    • Archiving invoice
    • Creation of invoice without order
    • The invoice list
    • Payment Request (Invoice Payment)
    • Invoice Header Details
    • Invoice creation not possible
    • Line Items
    • Invoice creation - Payment information
    • Suppliers-/ Customers information
    • Additional invoice information
    • Partial invoice for the quantity or for the price
    • Invoice creation from scratch
    • Totals and Attachments
    • Print invoice
    • Save as draft & download Invoice
    • Invoice creation with a CSV file
    • Invoice creation from order
  • Technical References
    • Technical requirements for the use of the platform
    • Fix performance problems
    • Clearing Cache und delete Cookies
    • Disable pop-up blocker for SupplyOn

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