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Service Overview

SupplyOn Rollout Cockpit

Service Overview

The ‘Service Overview’ shows you all (Connect) suppliers with all their services they have subscribed for with SupplyOn.

Not every Deactivated Connection can be found here

If you are looking for a special supplier and do not find it in this overview. In all probability the rollout was stopped and this supplier had no further active service (no matter to which customer). In this case it will only be shown in   Retention Overview.

ROC Guide Screen 7.3 - 02
  1. The ‘Suppress Stopped’ check-box allows you to exclude suppliers from the result list whose rollout had been started, but then stopped before completion. Deselect this check box if you want to display ‘stopped’ suppliers.
  2. Please note: the ‘Start Rollout’ functionality within the Overview search masks is currently being revised and not functioning. Please start a new Rollout Project as described in   Rollout with the Mass Supplier Rollout Tool if you want to roll out a supplier for an additional service.

When you click the menu entry ‘Service Overview’, you will not see any suppliers displayed below the search mask at first. To display all suppliers enter * in the search field and click on ‘Search’, or search for a specific supplier.

The search results will look like this:

ROC Guide Screen 7.3 - 01

You can filter your search results even further, by:

  1. Selecting the Status of the Registration S
  2. electing the Workflow Step (see further explanations in the table below).
  3. Selecting the SupplyOn Service
  4. Limiting the activation time frame

The workflow steps in the ‘Service Overview’ search results have the following meaning:

Workflow step Explanation
Reg started Rollout has been started, the supplier now has to approve the “SupplyOn” service booking (already registered supplier in SupplyOn).
Confirmation CO The Contract Owner (CO) has approved the service booking on behalf of a contract joiner.
CO declined The contract owner has declined the service booking.
Registration complete Supplier is registered and the contract has been approved by the SupplyOn finance department. Network links are set up as well.
SCM Connections Supplier is registered and contract is approved by SupplyOn finance department. The buy-side company is now able to set up network links.
Training by IQS Not relevant for buy-side users
Check ADS confirmation Not relevant for buy-side users
ADS active in 2 days Not relevant for buy-side users
In PID Registration Rollout has been started, the supplier now has to approve the “SupplyOn” contract booking (new supplier).
QSD private data Not relevant for buy-side users
Waiting for test message Not relevant for buy-side users

 

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  • Rollout Cockpit - Introduction
  • Access the SupplyOn Rollout Cockpit
    • Login to SupplyOn
    • Access the Rollout Cockpit
    • User Roles
  • Mass Supplier Rollout Tool
    • The Mass Supplier Rollout Overview
    • Organise and Manage this Overview
  • Rollout with the Tool
    • Create a Rollout Project
      • The Tab ‘Onboarding Phases’
      • The Tab ‘Logical File Names’
      • Email Templates in the Tab ‘Onboarding Phases’
      • The Tab ‘Onboarding’
    • Create a Rollout Wave
    • Upload/Add Supplier Data
      • Manual Data Entry
      • Data Entry with Upload File
      • Possible Error Messages
      • Maximum Field Lengths
      • Verify Data
    • Start the Rollout
    • Create Network Links
    • Create Mapping ID
  • What Happens After Start Rollout?
    • PID Registration – New Supplier
    • Joining a Contract
    • Booking a Service Connect (Already Registered Supplier)
    • Automated Connect Booking - ACB (Already Registered Supplier)
    • E-mail notifications for suppliers
    • E-mail notifications for buyers
  • Monitoring - General Overview
    • The Search Mask
    • The Result List
    • The Supplier Details Tabs - Service ‘Overview’
      • Tab ‘History’
      • Tab ‘Master Data’
      • Tab ‘CR Creation’
      • Tab ‘Comments’
      • Tab ‘Retention’
    • The Supplier Details Tabs - Specific SupplyOn Service
      • Tab ‘History’
      • Tab ‘Comments’
      • Tab ‘Contacts’
      • Tab ‘Buyer Paid Connect’
      • Tab ‘Escalation’
    • Monitoring - Specific Overviews
      • Registration Overview
      • Service Overview
      • Supplier Overview
      • E-Mail Supplier Overview
      • Escalation Overview
      • Retention Overview
  • My Tasks
  • Extras
    • Customized Email Templates
    • Retention Mailing
    • Flexible Fields
      • Create, Change and Delete Flexible Fields
      • Use Cases for Flexible Fields
      • Assign and Remove Flexible Fields to and from an Already Registered Supplier
      • Assignment of Flexible Fields during the Rollout Process.
    • Notifications
    • Service-Specific Contacts
    • Customer GTC Document Maintenance
  • Download Area
  • ROC Glossary

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