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Retention Mailing

SupplyOn Rollout Cockpit

Retention Mailing

Retention Mailing gives you the opportunity to define in which time intervals you would like to receive email notifications about retention processes.
Learn more about retention in
  Tab Retention and
  Retention Overview.

Click on ‘Retention Mailing’ and you will receive the following screen:

ROC Guide Screen 9.2-01_V1
  1. Enter the intervals as comma separated values. The example above means, you will receive a first information email about a supplier who is in retention 80 days before the supplier will be deactivated and then again 14 days before the deactivation, in case the deactivation status has not changed in the meantime.
  2. Check the checkbox ‘Activate Retention Mailing’
  3. Save your settings by clicking on ‘Save’
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  • Rollout Cockpit - Introduction
  • Access the SupplyOn Rollout Cockpit
    • Login to SupplyOn
    • Access the Rollout Cockpit
    • User Roles
  • Mass Supplier Rollout Tool
    • The Mass Supplier Rollout Overview
    • Organise and Manage this Overview
  • Rollout with the Tool
    • Create a Rollout Project
      • The Tab ‘Onboarding Phases’
      • The Tab ‘Logical File Names’
      • Email Templates in the Tab ‘Onboarding Phases’
      • The Tab ‘Onboarding’
    • Create a Rollout Wave
    • Upload/Add Supplier Data
      • Manual Data Entry
      • Data Entry with Upload File
      • Possible Error Messages
      • Maximum Field Lengths
      • Verify Data
    • Start the Rollout
    • Create Network Links
    • Create Mapping ID
  • What Happens After Start Rollout?
    • E-mail notifications for buyers
    • PID Registration – New Supplier
    • Joining a Contract
    • Booking a Service Connect (Already Registered Supplier)
    • Automated Connect Booking - ACB (Already Registered Supplier)
    • E-mail notifications for suppliers
  • Monitoring - General Overview
    • The Search Mask
    • The Result List
    • The Supplier Details Tabs - Service ‘Overview’
      • Tab ‘History’
      • Tab ‘Master Data’
      • Tab ‘CR Creation’
      • Tab ‘Comments’
      • Tab ‘Retention’
    • The Supplier Details Tabs - Specific SupplyOn Service
      • Tab ‘History’
      • Tab ‘Comments’
      • Tab ‘Contacts’
      • Tab ‘Buyer Paid Connect’
      • Tab ‘Escalation’
    • Monitoring - Specific Overviews
      • Retention Overview
      • Registration Overview
      • Service Overview
      • Supplier Overview
      • E-Mail Supplier Overview
      • Escalation Overview
  • My Tasks
  • Extras
    • Customized Email Templates
    • Retention Mailing
    • Flexible Fields
      • Create, Change and Delete Flexible Fields
      • Use Cases for Flexible Fields
      • Assign and Remove Flexible Fields to and from an Already Registered Supplier
      • Assignment of Flexible Fields during the Rollout Process.
    • Notifications
    • Service-Specific Contacts
    • Customer GTC Document Maintenance
  • Download Area
  • ROC Glossary

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