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SupplyOn Security and Certificates

Which security standard does SupplyOn offer?

Security and data protection have the highest priority for SupplyOn. We continuously work to maintain our safety standards and to further enhance them in line with the constantly increasing requirements.

The current ISO certificates are available on our website: https://www.supplyon.com/en/data-security/

The scope of these certificates covers the whole area of IT Outsourcing relevant for SupplyOn as a customer. The data entered in SupplyOn is stored and processed by SupplyOn servers. Messages for customer are sent directly via a secure connection to a server on customer side. SupplyOn follows strict data access principles and implements a delegated user administration concept regarding user management and permission management. The authorization of creating, changing, and deleting users and their master data as well as assignment of user roles is in the hands of the respective company administrator.

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      • Download and Upload Format Descriptions
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      • Adjust view and set up search profiles
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      • Creation and update of article master data
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      • Assigning customer articles to a supplier article
      • Download delivery instructions
      • Delivery Instructions: Adjusting the cumulative quantity
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      • Orders: History of an order
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      • ASN: Change of filter settings for open demands
      • ASN: Automatic ASN number assignment
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      • Connecting Suppliers (guideline for buyers)
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      • Invoice Upload via CSV or XLSX
    • AirSupply
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      • Open downloaded file in Excel
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      • eInvoicing: Missing payment of an invoice
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      • POEMA: How can I see all e-mail access POs that I received?
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      • Central administration for multiple plants
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      • Declining a RfQ after a bid has been submitted
      • E-Mail notification when a RfQ is withdrawn
      • RfQ cannot be found (customer)
    • Document Management
      • Process Overview
      • E-Mail notifications
      • Different dates and their meaning
      • Response Status
      • Hierarchical view
      • Globally provided documents
      • Deleted documents
      • Status 'accepted with agreement'
      • User cannot see and access documents
      • Document package cannot get accepted
      • Locked document within document package
    • Performance Monitor
      • Process Overview
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      • Traffic light - the different symbols and their meaning
      • Display of the customer plants
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      • Access to complaints via Performance Monitor
      • Content-related questions about supplier ratings
      • Send an inquiry to the customer
    • Project Management
      • Customer Responsible Setting (Key Accounts)
      • Project Team - general information
      • Project Management (Continental): Project team - roles and authorizations
      • Project Management (Deutz): Project team - roles and authorizations
      • Project Management (Yazaki): Project team - roles and authorizations
      • Project Management (ZF): Project team - roles and authorizations
      • Email notifications
      • Search and search profiles
      • Project Plan - Status of elements
      • Change Log
      • Limited access to attachments
      • Project not visible in 'My projects'
      • Project Status (Customer)
      • Transforming an internal project to an external project (customer)
    • Problem Solver
      • Process Description
      • E-Mail notifications
      • Problem Solver Permissions – Customer Responsible vs. Team Member
      • Types of Response
      • Status of complaints
      • Task list
      • Complaints list
      • Search and Filtering Functions
      • Complaint details
      • Column 'position' in D1 team
      • Severity of a Complaint
      • Reject complaint
      • Referencing an 8D report
      • Status of actions and root causes
      • Edit actions and root causes
      • Submit options (for suppliers)
      • Automatic Timeout
      • Removing non-registered users from Team List
      • 8D report evaluation (for suppliers)
      • Upload or download 8D report in XML format
      • Interface for Problem Solver
    • Action Management
      • General information
      • Process overview
      • Email notifications
      • Topics
      • Action plans - general information
      • Action plans - from creation through to closure
    • eISIR
      • eISIR: General Information
      • zip.sec documents cannot be opened
    • EMS
      • Info Portal
      • Process Overview
      • Access to EFS (Empties Fee Settlement)
      • Open bookings sorting
    • Flexible Survey
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      • Flexible Survey: Options for Surveys
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    • Visibility & Analytics
      • Download Reports
      • Use Bookmarks
      • Set up a schedule-based report transmission via email
      • Filter Reports
      • mobile App - iOS
      • mobile App - Android
  • eMail-Access
  • Technical information
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    • Technical requirements for the use of the platform
    • Clearing Cache and delete Cookies
    • Disable pop-up blocker for SupplyOn
    • Fix performance problems
    • SupplyOn Security and Certificates
    • Recommendation: Deactivate automatic translator in browser
    • Display error "white page"

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