In the event of performance problems, it is recommended that you clear the cache and cookies of your internet browser.
(In newer browser versions you can clear them with the key combination "Ctrl + Shift + Del")
Google Chrome:
- Click on the "Menu" in the upper right corner of Google Chrome and Open the Browser setting. You can recognise the menu by the three stacked dots.
- Select the option "more tools".
- Click on "Delete Browser data".
- Via the dropdown-menu you can select for which time period you want to delete the cache data.
- Click on the button "Delete Browser data"
Mozilla Firefox:
- Click on the library button (4 books) in the top right corner and select "History".
- Click on "Clear Recent History".
- Make sure the options
- cookies
- cache
are checked and click on "Delete now".
You will then receive a message that the history has been deleted.
Microsoft Edge:
- Select Settings and more > Settings > Privacy and services.
- Under 'Clear browsing data', select 'Choose what to clear'.
- Choose a time range from the Time range drop-down menu.
- Choose the types of data you want to clear. For example, you may want to remove browsing history and cookies but keep passwords and form fill data.
- Select 'Clear now'.
NOTE: Browser updates may change the settings pathway described here. If this is the case, please use the help function of your browser.