How can a SupplyOn administrator reactivate a locked user account?
Navigate to 'Administration' and select 'Users and Contacts'.
![](/system/files/content-public/screenshot/users_and_contacts.png)
Click on 'User Management (classic)' on the left side.
![](/system/files/content-public/screenshot/user_management_classic.png)
You are now in "My work area".
In the section 'Unlock locked users' you can reactivate a user immediately with a click on the "unlock" link
![](/system/files/content-public/screenshot/unlock_user_account_1.png)
Alternatively you can click on the "Show all" link.
![](/system/files/content-public/screenshot/unlock_user_account_2.png)
Check the selected users.
Enter a comment (optional).
Click on the "Unlock" button.
![](/system/files/content-public/screenshot/unlock_user_account_3.png)