What needs to be done, if you notice that your invoice has not been paid by Airbus?
Invoices will only be paid by Airbus if the following preconditions are fulfilled:
1) An invoice will only be paid according to the payment terms when a stock movement for the affected PO line has been booked (NOTE: if the stock movement has been cancelled, the quantity will count as not received and the invoice will not be paid).
2) If there is a partial invoice it will be paid on payment terms starting on the goods receipt of the relevant partial received quantity.
3) If there is an invoice for the entire requested quantity but only a partial good receipt so far, the payment will only be released on reception of the outstanding quantities or on creation of a credit note for the outstanding quantity.
If none of the above reasons explains the blocked status/outstanding payment of your invoice, please revert back to email@example.com.
The AirSupply Support will escalate this to the Airbus team in charge of finance queries.