Skip to main content
SupplyOn AG SupplyOn Support Center

SupplyOn Support Center Menu

  • SupplyOn Support Center
  • SupplyOn Help Pages
  • English
    English Deutsch Français Español Italiano Português 日本語 한국어 繁體中文
Login
  1. Home
  2. SupplyOn Support Center

SupplyOn Support Center

Orders: Possibilities of order confirmation

In this article, you will find out how you can confirm an order which was received via SupplyOn.

Open SupplyOn Services > Supply Chain Collaboration and open your Purchase Orders.

Then search for the required Purchase Order and click on "Edit Confirmations". You have two ways to get to this option.

Note: If no confirmation is required, you will receive an error, indicating that no confirmation is allowed.

When confirming the Purchase Order, please check all mandatory fields (marked yellow) and enter your supplier reference. If not instructed otherwise by your customer, you can enter any reference number such as the Purchase Order number, your supplier number or an internal number.

Please make sure to check the fields in the back, you might need to scroll to the right:

After you checked all fields and entered your supplier reference, you can send the confirmation to your customer. Click on "Send Confirmation".

Once the Purchase Order is completely confirmed, you can progress with further documents such as ASNs or your invoice.

Hint: If you perform changes in the Purchase Order, your customer will check and send an update. Once an update of a Purchase Order is available, this update has to be confirmed as well before continueing.

Please feel free to find our video instructions here: https://supportcenter.supplyon.com/en/ml?id=11886&lang=en

If an order position was cancelled by your customer, it might be necessary to reset to the requested values. For example, when you confirmed this PO line beforehand or if multiple changes for this line were sent. When confirming the cancelled PO line, please click on the three dots on the left hand side and chose „Resett o requested values“, before sending it to your customer.

Was this article helpful?
Why wasn't this article helpful?

To contact the Support-Team please click here

  • SupplyOn Start
    • Training
    • Media Library
    • Supplier Cockpit
    • Update company data
    • What is a notification, what is a discussion?
    • Notifications
    • Discussions
    • Adding recipients to a discussion
    • Contact the Support Team
  • User Management
    • Change of the user administrator
    • Change user master data
    • User account creation
    • Add user roles
    • User ID and Password rules
    • Change user id
    • Resetting a password for a user
    • Confirm requested user roles
    • Lock or delete a user account
    • Unlock a user account
    • Customer Responsibles
    • Set up a substitute
    • Specify a successor
    • Standard Settings
    • Definition: supplier contact - main contact - user
  • Login Problems
    • Two-factor authentication - tips and tricks for securely logging in
    • Two-factor authentication - recommended authenticators
    • Two-factor authentication - problems with the one-time password?
    • Who is my user administrator?
    • Locked account?
    • User ID forgotten?
    • Password forgotten?
    • I need more user rights
    • Wrong e-mail address in user account
    • Access without user ID / registration
  • SupplyOn Services
    • Logistics Settings
      • Creating a new Control Point
      • Change an existing Control Point
      • Assign users to a Contol Point
      • Download and Upload Format Descriptions
      • Deposit/Change Commercial Register Number
    • Supply Chain Collaboration
      • Dashboard: Functions
      • E-Mail Notifications - what are the options?
      • E-Mail notification settings
      • Alert settings and notifications
      • Adjust view and set up search profiles
      • Error 'This page is not available to you'
      • Creation and update of article master data
      • Upload and download of article master data
      • Assigning customer articles to a supplier article
      • Download delivery instructions
      • Delivery Instructions: Adjusting the cumulative quantity
      • Delivery Instructions: Demand History
      • Orders: History of an order
      • Orders: Possibilities of order confirmation
      • ASN: Change of filter settings for open demands
      • ASN: Automatic ASN number assignment
      • ASN: Label number assignment within ASN
      • ASN: How to adjust the gross weight during the ASN creation
      • ASN: One-level vs. mulitilevel packaging
      • ASN: Download XML template for ASN
      • ASN: How to delete an ASN
      • Connecting Suppliers (guideline for buyers)
      • Updating ASN profiles (for buyers)
      • FPA: General information
      • FPA: Delete or cancel a FPA
    • EDI
      • EDI connection via SupplyOn
      • Which buying companies are using the interface via SupplyOn?
    • VMI
      • Process Keys
      • Create an ASN from VMI
      • VMI Outbound Messages
    • eInvoicing
      • Invoice Upload via CSV or XLSX
    • AirSupply
      • How to create e-mail notifications in AirSupply
      • How to change supplier material number and description
      • Format Descriptions for H2M and M2M
      • Open downloaded file in Excel
      • PO: Supplier comment and supplier acknowledgement number
      • PO: Decline an order
      • PO: Price not visible
      • PO: supplier comment cannot be edited
      • PO: Purchase Order cannot be modified by a buyer user
      • eInvoicing: Processing status of an invoice
      • eInvoicing: Missing payment of an invoice
      • Conbid User Guide
      • POEMA: Change of contact persons for PO e-mail access suppliers for Airbus
      • POEMA: How can I see all e-mail access POs that I received?
    • Business Directory
      • Business Directory - How to
      • Certificate Management
      • Who can see which information?
      • Central administration for multiple plants
      • Upload product catalogue
    • Sourcing
      • End date of RfQ has expired
      • Missing attachments
      • Declining a RfQ after a bid has been submitted
      • E-Mail notification when a RfQ is withdrawn
      • RfQ cannot be found (customer)
    • Document Management
      • Process Overview
      • E-Mail notifications
      • Different dates and their meaning
      • Response Status
      • Hierarchical view
      • Globally provided documents
      • Deleted documents
      • Status 'accepted with agreement'
      • User cannot see and access documents
      • Document package cannot get accepted
      • Locked document within document package
    • Performance Monitor
      • Process Overview
      • E-Mail notifications
      • Traffic light - the different symbols and their meaning
      • Display of the customer plants
      • Display previous months' supplier ratings
      • Access to complaints via Performance Monitor
      • Content-related questions about supplier ratings
      • Send an inquiry to the customer
    • Project Management
      • Customer Responsible Setting (Key Accounts)
      • Project Team - general information
      • Project Management (Continental): Project team - roles and authorizations
      • Project Management (Deutz): Project team - roles and authorizations
      • Project Management (Yazaki): Project team - roles and authorizations
      • Project Management (ZF): Project team - roles and authorizations
      • Email notifications
      • Search and search profiles
      • Project Plan - Status of elements
      • Change Log
      • Limited access to attachments
      • Project not visible in 'My projects'
      • Project Status (Customer)
      • Transforming an internal project to an external project (customer)
    • Problem Solver
      • Process Description
      • E-Mail notifications
      • Problem Solver Permissions – Customer Responsible vs. Team Member
      • Types of Response
      • Status of complaints
      • Task list
      • Complaints list
      • Search and Filtering Functions
      • Complaint details
      • Column 'position' in D1 team
      • Severity of a Complaint
      • Reject complaint
      • Referencing an 8D report
      • Status of actions and root causes
      • Edit actions and root causes
      • Submit options (for suppliers)
      • Automatic Timeout
      • Removing non-registered users from Team List
      • 8D report evaluation (for suppliers)
      • Upload or download 8D report in XML format
      • Interface for Problem Solver
    • Action Management
      • General information
      • Process overview
      • Email notifications
      • Topics
      • Action plans - general information
      • Action plans - from creation through to closure
    • eISIR
      • eISIR: General Information
      • zip.sec documents cannot be opened
    • EMS
      • Info Portal
      • Process Overview
      • Access to EFS (Empties Fee Settlement)
      • Open bookings sorting
    • Flexible Survey
      • SupplyOn Surveys - increase the quality of your supplier master data free of charge
      • Flexible Survey: Options for Surveys
      • Flexible Survey: FAQs
    • Visibility & Analytics
      • Download Reports
      • Use Bookmarks
      • Set up a schedule-based report transmission via email
      • Filter Reports
      • mobile App - iOS
      • mobile App - Android
  • eMail-Access
  • Technical information
    • Support Access functionality for error analysis
    • Technical requirements for the use of the platform
    • Clearing Cache and delete Cookies
    • Disable pop-up blocker for SupplyOn
    • Fix performance problems
    • SupplyOn Security and Certificates
    • Recommendation: Deactivate automatic translator in browser
    • Display error "white page"

Footer Topcases EN

  • Training and video tutorials
  • Career

Footer EN

  • Contact
  • Imprint
  • Legal notes
  • Privacy policy
  • Security/Certificates

© SupplyOn AG