Skip to main content
SupplyOn AG SupplyOn Support Center

SupplyOn Support Center Menu

  • SupplyOn Support Center
  • SupplyOn Help Pages
  • English
    English Deutsch Français Español Italiano Português 日本語 한국어 繁體中文
Login
  1. Home
  2. SupplyOn Support Center

SupplyOn Support Center

Flexible Survey: Options for Surveys

In this article, you will be informed about the different possibilities on handling surveys which are received via "Flexible Survey". 

In order to find and access a survey, please login to SupplyOn and go to "SupplyOn Services", "Flexible Survey".

2629_1_EN

Please click on the name of the survey that you would like to work on.

2629_2_EN

There are three different options available:

  1. Decline Participation 

  2. Forward the survey to a colleague

  3. Start the survey yourself

2629_3_EN

If you choose to decline the participation, please click on "Decline Participation" and select a reason for declining. After clicking on "Submit", your customer will be notified about the declining reason.

2629_4_EN

If you want to forward the survey, please click on "Forward to Colleague" and select a colleague from the list. The list also shows the colleagues who have already been invited themselves. Click into the line with the name of the colleague that you would like to forward the survey to and then click on "Submit". The survey will now be forwarded. Please note that you can no longer access the survey yourself after forwarding it. 

2629_5_EN

A notification will also pop up informing you that the survey has successfully been forwarded. Also, the status in the overview changes to "Forwarded".

2629_6_EN

If you would like to fill out the survey yourself, please click on "Start Survey" and fill in the required information. Please note that all fields marked with (*) are mandatory fields. By clicking on "Submit", the results will be submitted to your customer. 

Was this article helpful?
Why wasn't this article helpful?

To contact the Support-Team please click here

  • SupplyOn Start
    • Training
    • Media Library
    • Supplier Cockpit
    • Update company data
    • What is a notification, what is a discussion?
    • Notifications
    • Discussions
    • Adding recipients to a discussion
    • Contact the Support Team
  • User Management
    • Change of the user administrator
    • Change user master data
    • User account creation
    • Add user roles
    • User ID and Password rules
    • Change user id
    • Resetting a password for a user
    • Confirm requested user roles
    • Lock or delete a user account
    • Unlock a user account
    • Customer Responsibles
    • Set up a substitute
    • Specify a successor
    • Standard Settings
    • Definition: supplier contact - main contact - user
  • Login Problems
    • Two-factor authentication - tips and tricks for securely logging in
    • Two-factor authentication - recommended authenticators
    • Two-factor authentication - problems with the one-time password?
    • Who is my user administrator?
    • Locked account?
    • User ID forgotten?
    • Password forgotten?
    • I need more user rights
    • Wrong e-mail address in user account
    • Access without user ID / registration
  • SupplyOn Services
    • Logistics Settings
      • Creating a new Control Point
      • Change an existing Control Point
      • Assign users to a Contol Point
      • Download and Upload Format Descriptions
      • Deposit/Change Commercial Register Number
    • Supply Chain Collaboration
      • Dashboard: Functions
      • E-Mail Notifications - what are the options?
      • E-Mail notification settings
      • Error 'This page is not available to you'
      • Alert settings and notifications
      • Adjust view and set up search profiles
      • Creation and update of article master data
      • Upload and download of article master data
      • Assigning customer articles to a supplier article
      • Download delivery instructions
      • Delivery Instructions: Adjusting the cumulative quantity
      • Delivery Instructions: Demand History
      • Orders: History of an order
      • Orders: Possibilities of order confirmation
      • ASN: Change of filter settings for open demands
      • ASN: Automatic ASN number assignment
      • ASN: Label number assignment within ASN
      • ASN: How to adjust the gross weight during the ASN creation
      • ASN: One-level vs. mulitilevel packaging
      • ASN: Download XML template for ASN
      • ASN: How to delete an ASN
      • Connecting Suppliers (guideline for buyers)
      • Updating ASN profiles (for buyers)
      • FPA: General information
      • FPA: Delete or cancel a FPA
    • EDI
      • EDI connection via SupplyOn
      • Which buying companies are using the interface via SupplyOn?
    • VMI
      • Process Keys
      • Create an ASN from VMI
      • VMI Outbound Messages
    • eInvoicing
      • Invoice Upload via CSV or XLSX
    • AirSupply
      • How to create e-mail notifications in AirSupply
      • How to change supplier material number and description
      • Format Descriptions for H2M and M2M
      • Open downloaded file in Excel
      • PO: Decline an order
      • PO: Price not visible
      • PO: Supplier comment and supplier acknowledgement number
      • PO: supplier comment cannot be edited
      • PO: Purchase Order cannot be modified by a buyer user
      • eInvoicing: Processing status of an invoice
      • eInvoicing: Missing payment of an invoice
      • Conbid User Guide
      • POEMA: Change of contact persons for PO e-mail access suppliers for Airbus
      • POEMA: How can I see all e-mail access POs that I received?
    • Business Directory
      • Business Directory - How to
      • Certificate Management
      • Who can see which information?
      • Central administration for multiple plants
      • Upload product catalogue
    • Sourcing
      • End date of RfQ has expired
      • Missing attachments
      • Declining a RfQ after a bid has been submitted
      • E-Mail notification when a RfQ is withdrawn
      • RfQ cannot be found (customer)
    • Document Management
      • Process Overview
      • E-Mail notifications
      • Different dates and their meaning
      • Response Status
      • Hierarchical view
      • Globally provided documents
      • Deleted documents
      • Status 'accepted with agreement'
      • User cannot see and access documents
      • Document package cannot get accepted
      • Locked document within document package
    • Performance Monitor
      • Process Overview
      • E-Mail notifications
      • Traffic light - the different symbols and their meaning
      • Display of the customer plants
      • Display previous months' supplier ratings
      • Access to complaints via Performance Monitor
      • Content-related questions about supplier ratings
      • Send an inquiry to the customer
    • Project Management
      • Customer Responsible Setting (Key Accounts)
      • Project Team - general information
      • Project Management (Continental): Project team - roles and authorizations
      • Project Management (Deutz): Project team - roles and authorizations
      • Project Management (Yazaki): Project team - roles and authorizations
      • Project Management (ZF): Project team - roles and authorizations
      • Email notifications
      • Search and search profiles
      • Project Plan - Status of elements
      • Change Log
      • Limited access to attachments
      • Project not visible in 'My projects'
      • Project Status (Customer)
      • Transforming an internal project to an external project (customer)
    • Problem Solver
      • Process Description
      • E-Mail notifications
      • Problem Solver Permissions – Customer Responsible vs. Team Member
      • Types of Response
      • Status of complaints
      • Task list
      • Complaints list
      • Search and Filtering Functions
      • Complaint details
      • Column 'position' in D1 team
      • Severity of a Complaint
      • Reject complaint
      • Referencing an 8D report
      • Status of actions and root causes
      • Edit actions and root causes
      • Submit options (for suppliers)
      • Automatic Timeout
      • Removing non-registered users from Team List
      • 8D report evaluation (for suppliers)
      • Upload or download 8D report in XML format
      • Interface for Problem Solver
    • Action Management
      • General information
      • Process overview
      • Email notifications
      • Topics
      • Action plans - general information
      • Action plans - from creation through to closure
    • eISIR
      • eISIR: General Information
      • zip.sec documents cannot be opened
    • EMS
      • Info Portal
      • Process Overview
      • Access to EFS (Empties Fee Settlement)
      • Open bookings sorting
    • Flexible Survey
      • SupplyOn Surveys - increase the quality of your supplier master data free of charge
      • Flexible Survey: Options for Surveys
      • Flexible Survey: FAQs
    • Visibility & Analytics
      • Download Reports
      • Use Bookmarks
      • Set up a schedule-based report transmission via email
      • Filter Reports
      • mobile App - iOS
      • mobile App - Android
  • eMail-Access
  • Technical information
    • Support Access functionality for error analysis
    • Technical requirements for the use of the platform
    • Clearing Cache and delete Cookies
    • Disable pop-up blocker for SupplyOn
    • Fix performance problems
    • SupplyOn Security and Certificates
    • Recommendation: Deactivate automatic translator in browser
    • Display error "white page"

Footer Topcases EN

  • Training and video tutorials
  • Career

Footer EN

  • Contact
  • Imprint
  • Legal notes
  • Privacy policy
  • Security/Certificates

© SupplyOn AG