SupplyOn Performance Monitor allows suppliers to access and analyze their customer´s ratings in a standardized and structured form. SupplyOn Performance Monitor is connected to the participating buying companies´ system, from where it regularly receives updated supplier ratings.
Each buying company can use own evaluation categories (e.g. quality, logistics, procurement). Based on this data, Performance Monitor allows suppliers to view their supplier ratings from multiple customers in a standardized format within one unified, easy-to-use system.
- The buying company generates the supplier ratings. This is usually done automatically in the buyer´s IT system, e.g. based on existing complaints and goods receipts transactions.
- The buying company transmits the ratings to the SupplyOn Performance Monitor. Normally, this is done in the first half of a month for the previous month. SupplyOn notifies the suppliers by e-mail, once new/updated ratings are available.
- The supplier views the ratings. The supplier can pull additional reports or detail data, e.g. to analyze the causes of an insufficient rating.